Ticketing App

Ticketing Web Application

This Ticketing Web Application is built using the Next.js framework and MongoDB database. It provides basic CRUD (Create, Read, Update, Delete) functionalities for managing tickets.

Features

• Create: Users can create new tickets by providing necessary information such as title, description, priority, etc.
• Read: Users can view existing tickets along with their details.
• Update: Users can update ticket information such as title, description, priority, etc.
• Delete: Users can delete tickets from the system.

Technologies Used

• Next.js: Next.js is a React framework that enables server-side rendering and other performance optimizations.
• MongoDB: MongoDB is a NoSQL database used for storing ticket data.
• React: React is a JavaScript library used for building user interfaces.
• Node.js: Node.js is a JavaScript runtime used for server-side logic.

Installation

1. Clone the repository:

   git clone https://github.com/Ngaremaina/Ticketing-App
   

2. Install dependencies:

   cd Ticketing-App
   npm install
   

3. Set up MongoDB:

   • Install MongoDB locally or use a cloud-based MongoDB service.
   • Update the MongoDB connection string in the application's configuration file.

4. Run the application:

   npm run dev
   

   The application will start running on http://localhost:3000.

Usage

1. Creating a Ticket:

   • Navigate to the ticket creation page.
   • Fill in the required details such as title, description, priority, etc.
   • Click on the "Create Ticket" button to submit the ticket.

2. Viewing Tickets:

   • Navigate to the dashboard page.
   • All existing tickets will be displayed with their details.

3. Updating a Ticket:

   • Click on a card that you need ti update.
   • Update the ticket details as required.
   • Click on the "Update Ticket" button to save the changes.

4. Deleting a Ticket:

   • Navigate to the dashboard page.
   • Click on the "X" button.
   • Ticket will be deleted successfully.

License

This project is licensed under the Apache License.

Contact

For any inquiries or support, please contact [email protected].